Frequently Asked Questions
Traffic Centralâ„¢ - People Counter

expand point Why count people?

Monitoring the movement of visitor traffic is a key metric in evaluating the performance of a store or a shopping centre.

expand point What is the accuracy of the Traffic Central People Footfall Counter?

We have two type of sensors. Customers can expect performance in excess of 95% for our cost effective Orion sensor and 99+% accuracy for our Ulysses sensor.

expand point What is the accuracy of the new Ulysses Counter?

Customers can expect an average performance to exceed 99%. Compared to other sensors, the Ulysses is not affected by thermal variations such as air conditioners which can cause miss reads and is not effected by changing light or the effects of shadows which can effect stereo sensors

expand point I own a niteclub, will the counter work in a dark environment?

For nite club use, we would recommend the Ulysses product. This counter will operate in the dark and has proved to be very succesfull in this environment

expand point What do we need to install and connect to the People Footfall Counter?

Physical installation requires mounting the sensor over an aisle, a power source and a network connection. Power can either be through a dedicated DC power supply (supplied) or via a POE (Power Over Ethernet) connection

expand point What do you mean by an 'All In One' People Counter?

Current video based footfall systems require a camera, a video channel to stream the data and a PC to interpret the data. Our solution is unique in that all the required components fit into one single module. This offers greater efficiencies in accuracy, deployment and cost.

expand point How easy is it to configure?

The setup of the People Footfall Counter is performed using your internet browser. From the browser you can remotely configure the operation of the device.

expand point We have our own back office for performing trend analysis. Can we use your People Counter?

Yes, the footfall data is stored directly on the sensor and can be accessed through our free Traffic Central (basic) application or can be accessed directly from a third party application via standard XML calling functions.

expand point What is the maximum number of People Counters that can be installed/networked?

All the People Counting processing is performed in the sensor. There are practically zero bandwidth requirements on the network, therefore the number of People Counters that can reside on the same network is not restricted.

expand point I am interested in connecting a number of stores to compare the footfall trends. What is the limit on the number of stores/retail outlets that can be networked together?

No limit.

expand point What are the power requirements?

5V DC. Powers supplies are included. In certain models POE is also supported.

expand point Will the People Counter work over WI-FI?

Yes. In some IP sensor modules, WI-FI is built into the sensor, for other models a standard WI-FI hub can be used.

expand point Will the People Counter work over the GPRS/3G mobile networks?

Yes.

expand point How much data can be stored on the People Counter?

A years worth of footfall data, recorded at thirty minute intervals is stored on the sensor.

expand point How does the sensor perform the People Counting?

A proprietary AVD People Counting algorithm implemented within the sensor performs the count analysis.

expand point What height does the sensor have to be at?

We recommend between 2.5 and 7m.

expand point What is the shortest/maximum aisle width coverage?

Between 1m and 7m across. This limit does depend on the practicalities of the ceiling height. Contact us with your site requirements and we will advise accordingly.

expand point Will the People Counter work outdoors?

Our people counter is a very cost effective solution designed only for indoor environments. An outdoor version is expected in a couple of weeks.

expand point What is included in the Traffic Central (Basic) Package ?

The sensor comes preloaded with the all the software necessary to perform people counting. All the footfall information is stored directly on the sensor and can be accessed via any standard internet browser. For multiple installations, we offer a free software package that can download the data from multiple Counters simultaneously. This package includes simple graphing, reports and export options.

expand point What is the difference between the various reporting packages?

Three reporting packages are available; Traffic Central Basic is free and is included with all our people counters. Traffic Central Professional offers increased trend functionality and graphing options. Ideal for single retail outlets. Traffic Central Enterprise is an internet based solution offering trend analysis across multiple sites.

expand point How reliable and proven is the hardware?

Our People Counting technology is build around the highly successful range of IP sensors and video encoders. Thousands of these units have already been deployed. The MTBF (Mean Time Between Failures) is 100,000 hours.

expand point What sensor can I use for my application?

We have a number of sensor models available. The sensor type depends on a number of parameters. Ultimately, we need to define the required field of view requirement for your application. This depends on the available ceiling height and the aisle width you wish to cover. Contact us with your site requirements and we will advise accordingly.

expand point Do you provide installation?

At present, we supply only through a global network of value added resellers and distributers.

expand point Do you supply to my country?

We have a global distributorship in 49 countries. Contact us and we will advise on your nearest distributer.

expand point What are the costs?

Cost depends on the required installation. The most basic installation is a single sensor sensor. The type of sensor model depends on the aisle width. These sensors can be operated stand alone or can be networked via our free Traffic Central Basic back office. If pre-prepared reports are required for a complete footfall solution we would recommend installing the professional version of Traffic Central.

* Local Distribution in N.America, Europe and Middle East.

 

Benefits of Traffic Central

 

Evaluate Marketing and Advertising campaigns

Measure a store’s performance

Perform reliable branch comparisons

Calculate customer to sale conversion rates

Eliminate understaffing/overstaffing costs

Identify peak selling hours, days, weeks, months, seasons and years

Understand the effects of weather, national holidays and major events on your stores performance

Decrease revenue leakage and maximise the revenue capacity of a store

process of work by system

Customer Testimonials

"The install was probably one of the easiest I have ever been involved with, the people counter seamlessly joined the customer’s network and the web interface was very user friendly and simple to configure. I look forward to doing further business with your company in the near future" Ian Muxworthy, ICT Technical Director, UK


"We performed a 3 month trial on a range of various technologies from the leading footfall manufacturers. In all cases, Traffic Central™ outperformed all in terms of ease of deployment, accuracy and cost” Alan Hudson, Masterclass Security. Client: Douglas Village Shopping Centre, Co. Cork, Ireland.


"Traffic Central™ outperformed competing solutions but most importantly offered accurate footfall figures" Ruth Cody, director, Mason, Owen & Lyons, commercial property consultants, Dublin, Ireland.

 

"Of all the people counting solutions we have experienced, Traffic Central is the easiest to install and most accurate" John Brien, Electroautomation, Europe.